Refund policy

Last updated: 18 October 2026

Damaged products

For regular in-stock purchases, we accept return requests only when the product arrives damaged. We do not accept change-of-mind returns.

If your product arrives damaged, contact us promptly with your order number, product name or SKU, and clear photographs of the damage and packaging. Keep the item and packaging available while we review your request.

Our team will assess the damage and explain the applicable return, replacement or refund process. Contact us before sending an item back so we can provide the correct instructions, including any return-shipping arrangements.

Pre-order bookings

The ₹99 payment shown on a pre-order listing is a booking deposit per item, not the full product price. The full price displayed is an estimate and may change. We will confirm the final price and provide instructions for paying the remaining balance.

After confirmation, pre-order bookings cannot be cancelled and booking payments are non-refundable. If The Garage Elite is unable to fulfil your pre-order, the amount paid for that order will be refunded.

Release and delivery dates are estimates and may change because of brand allocation, shipping schedules, customs processing or unexpected delays. Our team may contact you by WhatsApp or phone regarding the balance, order progress or delivery coordination.

Your consumer rights

This policy does not limit rights or remedies that cannot be excluded under applicable consumer law.

Contact The Garage Elite

Email: Shop.thegarageelite@gmail.com
Phone: +91 79977 93388
GSTIN: 36FYHPK8615M1ZR